Terms of Service for Providers
Latest version: 18/12/2025
1. Introduction
Conscious Portugal is an online directory of wellbeing experiences and events and holistic providers. These Terms of Service for Providers apply to the contracts between Conscious Portugal and the suppliers of retreats, workshops, and activities – the Providers.
The terms "we", "us", "our" and "Conscious Portugal" refer to Bo Irik and Francisco Lobato de Melo. The terms "you" and "Provider" refer to the businesses and professionals listing their services, retreats and events on Conscious Portugal.
By using the services of Conscious Portugal or providing information to us, the Providers agree to these Terms of Service. Please read the Terms carefully. If you do not agree, please refrain from using our directory.
2. Available Offers
We offer two options for listing your services, retreats and events in our directory:
Experiences: we create a dedicated page for your recurring experience, including all relevant information such as contact details, location, photos, reviews, and ratings, as well as links to your social media. A direct link to your website is also provided. This service costs €100 per year (excluding VAT).
Retreats or Events: we create a dedicated page for your retreat or event in our "Agenda", including all relevant information such as contact details, location, photos, reviews, and ratings, as well as links to your social media. A direct link to your website is also provided. This service costs €50 per retreat or event (excluding VAT). Following the completion of the event, these pages will be deactivated.
3. Service Benefits
By listing in our directory, you benefit from:
• Increased direct sales by redirecting visitors directly to your booking page.
• Savings on commission fees from third-party booking platforms.
• Enhanced SEO for your website through quality backlinks from a niche-specific domain.
4. Payment and VAT
VAT at the applicable legal rate will be added to all prices. Payments are annual or per Retreat/Event and must be made before the service starts. A receipt will be issued shortly after the payment has been completed.
5. Affiliate Experiences
We also may display experiences that have not opted for the paid option. These will be redirected to the corresponding experience on GetYourGuide (or similar partner platforms). Once the user is redirected, the partner platform's Terms of Service apply.
6. Affiliate Links Disclosure
We include affiliate links in our directory to third-party platforms like GetYourGuide or Viator. If users click on these links and make a booking, we may earn a commission at no extra cost to the user or the local provider. This does not influence the listing of your experiences in our directory, and we remain impartial in the presentation of services. By listing your experiences with us, you acknowledge that your affiliate experiences will be redirected to third-party platforms, subject to their terms and conditions.
7. Translations
All translations provided on our platform are facilitated by an external service powered by AI. While we strive for accuracy, we do not guarantee error-free translations, and Providers should verify important details if necessary.
8. Reviews
Reviews displayed on our platform may be sourced from multiple platforms, including Google Business, GetYourGuide, and others, to provide a comprehensive overview of the client experience.
9. Cancellations and Refunds
You can cancel your listings at any time, but no refunds will be provided once the service has started. If you are dissatisfied, please contact us to discuss the situation.
10. Platform Responsibility
Our directory serves as a listing platform for wellbeing and holistic experiences and events. We are not responsible for managing bookings, payments, or any disputes between users and the listed companies. Our role is to provide a tool that connects conscious consumers with wellness businesses.
11. User Obligations
Listed businesses are responsible for ensuring that the information provided in the directory is accurate and up to date. Any attempt to provide misleading information may result in suspension or removal of the listing.
12. Displayed Content
The listed businesses grant Conscious Portugal a non-exclusive, royalty-free and worldwide right to:
• Use, reproduce, distribute, sublicense, display and utilize (including without limitation to modify, adapt, copy, translate and make available to the public in any manner whatsoever) the provided content like information about activities, retreats, and pictures;
• Conscious Portugal may offer this content in collaboration with affiliated companies and/or third parties;
• In no event shall Conscious Portugal be liable to the Experience Provider for any acts or omissions on the part of any third-party platforms. The sole remedy would be to request Conscious Portugal (which has the right and not the obligation) to disconnect with such a third-party platform.
13. Custom Corporate & Private Wellness Events
In addition to the Directory, we provide a booking service for group events, including corporate retreats, team building, wellness weddings, and private gatherings. We collaborate with selected partners, including venue owners, facilitators, and service providers (caterers, photographers), to offer a seamless booking experience for these events. The conditions are as follows:
Role and Responsibilities: We act as an intermediary between clients and Experience Providers. Our primary role is to manage the booking process and facilitate communication between the client and the provider. The Provider is responsible for delivering the services and ensuring compliance with local regulations.
Provider Responsibilities: The provision of the venue/space and any additional services offered, such as catering, facilitation, or equipment. Compliance with all local laws, including tourism registration, health & safety, and licenses. Providing appropriate insurance coverage for their services. Managing all liabilities related to the event.
Cancellation and Refund Policies: The Provider sets the cancellation and refund policies. These policies should be clearly communicated to both us and the client at the time of booking. The client will be bound by these terms, and we will facilitate any communications regarding cancellations or refunds.
Liability: Conscious Portugal assumes no responsibility for the actual delivery of the services. All claims, disputes, or legal issues arising from the event must be directed to the Provider. The Provider agrees to indemnify and hold Conscious Portugal harmless from any claims or liabilities related to the event.
Insurance and Legal Compliance: Providers must have adequate insurance coverage for their operations, including liability insurance for any potential incidents during the event. Providers are also responsible for ensuring that their services comply with local laws and regulations.
Relationship with Clients: While we manage the booking and communication process, the Provider is responsible for fulfilling the services agreed upon with the client. Any specific client requests or changes must be managed directly with the client and communicated to us.
14. Marketing and Advertising
Conscious Portugal is entitled to promote the services of the Experience Providers in online marketing, including e-mail marketing and/or PPC advertising. It is in Conscious Portugal's sole discretion how to advertise the services of the Providers on its website or on third-party websites and in online affiliate networks.
15. Use of Data for Marketing Purposes
Conscious Portugal uses the Providers' data for marketing activities, such as for sending emails and updates. We wish to obtain the following declaration of consent: I agree that every month, Conscious Portugal will send me useful information about the wellness and tourism industry by email. You may revoke this consent with Conscious Portugal at any time. All that is necessary is to send an email to: support@consciousportugal.com.
16. Limitation of Liability
We are not liable for any loss, damage, or harm resulting from the use of our service or information provided by third parties. By using our directory, you accept these risks.
17. Changes to the Terms of Service
We reserve the right to change these Terms of Service at any time. Changes will be communicated via email and will take effect 30 days after notification.
18. Contact
If you have any questions about these Terms of Service, please contact us via the email or phone number available on our website.
